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Content Manager – Marketing


Senior Marketing Manager

Isle of Man

MuchBetter is an innovative payment solution spearheading innovation in payment technology. We specialise in providing the perfect eWallet and payment device solutions used by more than 1,000,000 customers in 180 countries.

MuchBetter brings together a team of tenacious thought-leaders, re-imagining the business model of payment services and pushing the boundaries and capabilities of a payment app, and who strive to create an excellent ongoing customer experience.

With offices in the UK & the Isle of Man, we also have people in Spain, Costa Rica, India, Malta, Canada, Israel, our team is multicultural, and our workspace is a place for creativity, change, innovation and collaboration. We employ people who think outside the box, share ideas without restrictions, take pride in supporting the wider team, and are not afraid to ask questions.

The Role

Our Marketing team is transforming and as part of our continued development we are looking for a Content Manager – Marketing, reporting to our Senior Marketing Manager. The role requires a creative and curious content creator who can conceptualise and produce fresh and always-evolving content through a range of formats and channels.

The role operates as part of a forward-thinking, integrated marketing team working together on a shared vision of unlocking MuchBetter’s distinctive brand and business value via distinctive and impactful marketing activities that achieve measurable results, with commercially-sound return-on-investment (ROI).

The role is a full time role, based in our Isle of Man office.

Core Responsibilities

  • Research and understand the MuchBetter brand, audiences, and insights that underpin our business and marketing strategies.
  • Map audiences to our key strategic topics and themes, narratives and propositions for B2B and B2C.
  • Create, own and execute a winning content strategy aligned with our short and long-term marketing goals.
  • Lead our copywriting and storytelling efforts to produce original content, as well as editing, proofreading.
  • Author and produce sales guides, event guides, internal communications, as well as marketing communications materials
  • Develop and own the content calendar across B2B and B2C, working closely with digital marketing and social media on advanced planning and execution of content.
  • Scrutinise and improve the execution of our content for B2B presentation decks, collateral, and sales materials, offering proactive solutions to improve content and formats for better use by the frontline.
  • Be the champion of our brand narrative and tone-of-voice ensuring that our we are consistently executing our brand throughout content and channels.
  • Monitor performance of content, and driving corrective action to improve the content and formats.
  • Work with designers, marketing managers, sales teams and agencies to plan and develop content strategies and execution.
  • Stay current with trends and fresh ideas to better engage and sustain audience attention and storytelling.
  • Be the voice of the brand, representing the brand and business values.
  • Collaborate with the digital and social media manager to identify proactive and reactive content opportunities.

Experience and Competencies

  • Demonstrable experience as a content manager for B2B and B2C, including 3-5 years copywriting experience for a mix of commercial, editorial, marketing communications, and digital formats.
  • Exceptional creativity and writing skills.
  • Experience in producing and working in multiple formats across offline and online.
  • Strong communication and interpersonal skills, with ability to articulate complex points of view simply and rationally.
  • Proven ability to create strong, meaningful and long-lasting relationships
  • Excellent planning, time management and organisational skills with the ability to prioritise
  • Can work under pressure, with the ability to be reactive and flexible in a fast-paced environment
  • Strong work ethic and willingness to learn; enthusiasm is a must
  • A team player who can collaborate across functions
  • Fluency in English, and other languages highly regarded


  • A competitive salary
  • Bupa health insurance for you and your family
  • Bupa dental insurance for you and your family
  • 25 Days annual leave + all bank holidays
  • 1 extra day annual leave for your birthday
  • Pension scheme
  • Employee Assistance Programme
  • Fantastic social events
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