Account Manager (Malta)

MuchBetter

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Account Manager (Malta)

Commercial

Head of Account Management

Malta

MuchBetter is an eWallet app spearheading innovation in payment technology. We specialise in providing the perfect eWallet solution in more than 180 countries, for now more than 1,000,000 customers.

MuchBetter brings together a team of tenacious thought-leaders, re-imagining the business model of payment services and pushing the boundaries and capabilities of a payment app.

With offices in the UK, the Isle of Man, Spain, Lithuania, Costa Rica and Malta, our team is multicultural, and our workspace is a place for creativity, change, innovation and collaboration. We employ people who think outside the box, share ideas without restrictions, take pride in supporting the wider team, and are not afraid to ask questions.

The Role

The role of the Account Manager is to develop and maintain long lasting relationships with existing clients (gaming Operators). This role requires a keen, confident individual who takes a hands-on approach to ensure the timely and successful delivery of our solutions according to customer needs. This role requires various travel to visit clients and attend industry events to capitalise on networking and relationship-building opportunities.

Core Responsibilities:

• Lead the management of gaming Operators (“Accounts”) and build solid relationships.
• Drive all stages of the journey from client integration to going live.
• Work independently to find bespoke solutions for the needs of the client.
• Provide input from clients that can develop into new products.
• Prepare reports on account status.
• Negotiate contracts and close agreements to maximise profits.
• Develop new business with existing clients and/or identify areas of improvement to meet ambitious individual and team-wide sales targets.
• Serve as the lead point of contact for all customer account management matters.

Role Requirements:

• Ability to work and thrive in a start-up environment.
• Ability to travel and participate in gaming events and shows.
• Good understanding of MuchBetter products and services to find the right solutions.
• To be persistent in unlocking new commitments from the Operators.
• To respond quickly to Operator requests. Emails answered same day. Actions from meetings and calls sent within 24 hours.
• To be confident to talk about and present MuchBetter products and services to Operators.
• To work well with different departments to facilitate Operator requests and requirements.
• To understand the payments industry and the competitors for MuchBetter.
• To build up a good knowledge of the gaming industry and be aware of regulatory and other relevant market changes.
• Ability to understand and translate Operator requirement into product features and suggestions for improvement of our MuchBetter service.
• Ability to act calm and deescalating, be the internal advocate for our Operators.

To apply for this role, please email your CV to HR@rtekk.com

MuchBetter

Careers

The Role

Core Responsibilities:

Role Requirements:

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Company

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MuchBetter

Careers

The Role

Core Responsibilities:

Role Requirements:

Popular

Company

Get the app

Find us on

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