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MuchBetter

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UI / UX Designer

Product

Principal Designer

Isle of Man

MuchBetter is an eWallet app spearheading innovation in payment technology. We specialise in providing the perfect eWallet solution in more than 180 countries, for now more than 1,000,000 customers.

MuchBetter brings together a team of tenacious thought-leaders, re-imagining the business model of payment services and pushing the boundaries and capabilities of a payment app.

With offices in the UK, the Isle of Man, Spain, Lithuania, Costa Rica and Malta, our team is multicultural, and our workspace is a place for creativity, change, innovation and collaboration. We employ people who think outside the box, share ideas without restrictions, take pride in supporting the wider team, and are not afraid to ask questions.

The Role

We are looking for an experienced and creative UI / UX Designer who is passionate about customer centric design to join our innovative company, working within a high-performing agile engineering squad, and playing a key role in building and delivering our digital products and services.

Key Tasks:

• Work with the Product Managers, UI Designers, and developers to deliver amazing MuchBetter products
• Be responsible for the entire user experience design of the MuchBetter web and app platforms, creating new features and products
• Be hands on, understanding the business and products, identifying our users’ needs, prototyping solutions, testing ideas and refining designs with data and user feedback
• Create storyboards to conceptualize designs and convey the product’s vision to peers and management
• Propose alternative journeys and UI/UX solutions to transform friction points into delight moments for our users
• Run research and testing to validate the existing and proposed designs and execute according to your insights to meet the project’s objectives

Qualifications/Experience:

Experience

• You are a UI/UX Designer with experience in digital product design of transactional customer journeys and an understanding of service design
• You are an effective, proactive, and versatile design thinker that can provide exceptional service design that is supported by strong rationale
• You have a portfolio of UX/UI design work that shows your understanding of digital products and experience design
• You have strong competency in using Figma, FigJam and related tools for research, insights and product delivery
• You are a problem solver (for real human beings) that aspires to meet the customers’ expectations and improve the level of service
• You have great communication skills, and you are clear and passionate when it comes to articulating your design rationale to stakeholders
• You know how to tell a great story
• You have high customer-service ethic
• You are a team player who loves the professional dialogue, sharing ideas and knowledge, and takes pride in the achievement of your team’s objectives
• You keep pace with change, always learning, acquiring new knowledge, skills, and methods

Knowledge

• UI Design, Wireframing and prototyping tools
• Information architecture
• UX research and analysis
• User testing and insights
• Fintech industry experience is a plus

Remuneration

  • Salary dependent on experience
  • BUPA Health Insurance for you and your Spouse/Dependents up to the age of 18
  • BUPA Dental Insurance for you and your Spouse/Dependents up to the age of 18
  • Aviva Pension
  • 25 Days annual leave + all bank holidays
  • 1 extra day annual leave for your birthday
  • Access to Employee Assistance Programme
  • Social and Celebration Events
  • Charity and Social Committee

To apply for this role, please email your CV to HR@rtekk.com

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Try and score with our MuchBetter prize pool 

This offer has now closed. 

Be in with a chance to win $100 from our $2,200 prize pool!

Open your app to make a top up of $22* to enter. 

This offer will end at 23:59 GMT on Wednesday 14th December 2022.

Top up

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Get a fob, get €5 

This offer has now ended. 

Order a MuchBetter contactless keyring fob today and get €5 (or wallet currency equivalent) loaded on to your wallet! 

This offer ended at 23:59 GMT on Sunday 11 December. 

Get a fob, get €5

Terms and conditions apply, see here.

Watching football is better with friends! 

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Refer a friend to MuchBetter and get €5 loaded onto your account.

Open your app and invite a friend to MuchBetter using your unique referral code and once they’ve topped up, we’ll give you €5 or currency equivalent!

This offer ended at 23:59 GMT on Friday 16 December.

Refer a friend

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Mega Social Giveaway

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We’re kicking things off with a mega giveaway on our social media channels! 

Head to @paymuchbetter on Instagram, Twitter, or Facebook to find out how to enter. 

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