Job Title :
Reports to :
Customer Support Executive (Costa Rica)
Head of Operations
MuchBetter is an innovative payment solution spearheading innovation in payment technology. We specialise in providing the perfect eWallet and payment device solutions used by more than 1,000,000 customers in 180 countries.
MuchBetter brings together a team of tenacious thought-leaders, re-imagining the business model of payment services and pushing the boundaries and capabilities of a payment app, and who strive to create an excellent ongoing customer experience.
With offices in the UK, the Isle of Man, Malta, Lithuania and Costa Rica, we also have people in Spain, Costa Rica, India, Malta, Canada, Israel, our team is multicultural, and our workspace is a place for creativity, change, innovation and collaboration. We employ people who think outside the box, share ideas without restrictions, take pride in supporting the wider team, and are not afraid to ask questions.
The Customer Operations team are looking for a Customer Operations Executive based in Costa Rica to join them.
As part of the next planned phase of growth for the company, we are looking for someone to assist MuchBetter’s customers through different communications channels in their languages of proficiency and other languages with the help of translation tools and existing content. They will provide customer support proactively and reactively to ensure the continued and smooth operation of the business, by guiding customers and troubleshooting the use of the app, features and services as well as monitoring for potential fraud and run proper customer verification processes.
Top up your account with 22 of your wallet currency today to be entered into our prize pool – we’ve got 22 prizes of 100 in your wallet currency up for grabs!
This offer will end at 11:59 GMT on Thursday 15 December.
Order a MuchBetter contactless keyring fob today and get €5 (or wallet currency equivalent) loaded on to your wallet!
This offer will end at 23:59 GMT on Sunday 11 December.
Refer a friend to MuchBetter and get €5 loaded onto your account.
Open your app and invite a friend to MuchBetter using your unique referral code and once they’ve topped up, we’ll give you €5 or currency equivalent!
This offer will end at 23:59 GMT on Friday 16 December.
This giveaway has now closed.
We’re kicking things off with a mega giveaway on our social media channels!
Head to @paymuchbetter on Instagram, Twitter, or Facebook to find out how to enter.
This competition has ended.