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MuchBetter

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Integration Specialist

Product

Integration Product Manager

Isle of Man

MuchBetter is revolutionising the payments space.

Offering a variety of products including a digital wallet app, wearables, cash vouchers and more, MuchBetter serves over one million users across 100+ markets in over 16 languages.

The MuchBetter Wallet allows customers to spend, send, and store money securely, all from their mobile phones with the ability to pair MuchBetter Wearables, such as key fobs, watches, and more to make contactless payments.

Our newest product, MuchBetter Gateway has been designed to power e-commerce performance through localised payment processors and in 2023, MuchBetter will launch MuchBetter Cash, a dedicated digital wallet that aims to serve cash markets around the world​.

The Role

Our Product team is looking for an Integration Specialist to join as part of the next planned phase of growth for the company and be the point of contact for onboarding merchants.

The ideal candidate should be technically minded, eager to learn and grow with us as a company and devoted to delivering outstanding technical assistance to our merchants.

As the first point of contact, we are looking for a candidate who is prepared to go above and beyond to provide a smooth integration for our merchants while also managing expectations.

Key responsibilities and deliverables

  • Technical point of contact for new merchant integration
  • Provide technical support/ assistance throughout the lifecycle of a merchant integration until go live
  • Assist merchants with technical queries post go live
  • Create Merchants ID on our platform for all new merchants
  • Responsible for integrating merchants into our products such as Gateway, MuchBetter Wallet and future products.
  • Perform appropriate testing for go-live
  • Updating and keeping track of all Merchant integrations
  • Assist in troubleshooting issues and/or resolving issues relating to our products and logging appropriate tickets if necessary
  • Initiative-taking in engaging with merchants

Key skills and experience:

  • Good understanding of how API’s work
  • Previous experience of using postman is preferred
  • Technical mindset
  • Manage priorities effectively
  • Previous experience working in Integration space is desirable

Attributes

  • Confident
  • Resourceful
  • Influences through effective communication
  • Data / Result driven
  • Collaborative
  • Adaptability
  • Continuous improvement mindset
  • Good attention to detail
  • Analytical thinker – ability to simplify complex problems and provide resolution

Remuneration:

  • A competitive salary
  • BUPA Health Insurance for you and your Spouse/Dependents up to the age of 18
  • BUPA Dental Insurance for you and your Spouse/Dependents up to the age of 18
  • Aviva Pension
  • 25 Days annual leave + all bank holidays
  • 1 extra day annual leave for your birthday
  • Access to Employee Assistance Programme
  • Social and Celebration Events
  • Charity and Social Committee

To apply for this role, please email your CV to hr@mirlimited.com

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