MuchBetter RING FAQ

Find answers to our most frequently asked questions below. If you can’t find what you’re looking for, please contact us and we’ll get in touch within 24 hours.

To be 100% sure your MuchBetter Mastercard® Ring will fit, visit a jeweller to have your finger sized. You can also measure accurately at home using a measuring tape, but remember it’s very important to allow space for your Ring to pass over your knuckle. Also keep in mind that your fingers vary in size during the day, so it is recommended to measure your finger at the end of the day, when it is likely the largest.

 

STEP 1: PLACE THE MEASURING TAPE

Place the measuring tape over your finger and pull it into a circle.

STEP 2: ADJUST THE SIZE

Adjust the circle, move it across your knuckles, and make sure it fits comfortably.

STEP 3: NOTE THE MEASUREMENTS AND FIND A SIZE

Note the measurements in mm and use the measurement guide to find your ring size.

IMPORTANT

Please ensure you know your ring size before you place your order. Promotional Rings cannot be returned and additional Rings will be charged at £49.99.

STEP 1:
Log in and select the Wearables quick link.
STEP 2:
Choose the MuchBetter Ring option.
STEP 3:
Enter your Ring size and confirm your address.
STEP 4:
Pay £79.99 £49.99 and your MuchBetter Ring will be with you soon.
STEP 1:
Log in and select the Wearables quick link.
STEP 2:
Tap Activate Wearable.
STEP 3:
Hold your MuchBetter Ring against your phone for at least 3 seconds.
STEP 4:
Once linked, you can name your Ring and start spending!
STEP 1:
Using the hand your MuchBetter Ring is on, make a fist.
STEP 2:
Knock and hold your knuckles on the contactless payment reader.
STEP 3:
Wait for the payment to complete.
STEP 4:
Your purchase will show in your MuchBetter Wallet.
STEP 1:
Log in and select the Wearables quick link.
STEP 2:
Select your Ring.
STEP 3:
Tap ‘Get Pin’.
STEP 4:
Enter your pin and carry on spending!

The MuchBetter Mastercard® Rings come complete with a 12-month warranty from the date of purchase, giving you complete peace of mind. In the very unlikely event that a MuchBetter Ring does develop a fault as a result of a manufacturing defect, we will repair or replace your Ring within this time once it has been returned and inspected by one of our engineers. 

Provided you have not activated your Ring, you can exchange it for a different size within 21 days of placing your order.

Your Ring must be received back by us within 21 of days of placing your order. It is your responsibility to cover all return costs and we accept no liability for Rings that are lost or damaged during return shipping. Therefore, we strongly suggest your return your Ring via tracked delivery, retain your proof of postage and ensure your sender address is clearly visible on the packaging.

You must include your MuchBetter registered phone number inside the packaging with your Ring, as without this we will not be able to identify who the return belongs to.

We do not provide exchanges for Rings that have been activated.

 

PLEASE NOTE: Free rings claimed as part of our special offer cannot be exchanged. Only Rings purchased separately to the special offer can be returned for exchange.

In the unlikely event your phone does not support NFC activation, every Ring is posted with a unique, 9-digit activation code which can be entered manually in to your MuchBetter app to activate you Ring.

The MuchBetter Mastercard® Rings come complete with a 12-month warranty from the date of purchase, giving you complete peace of mind. In the very unlikely event that a MuchBetter Ring does develop a fault as a result of a manufacturing defect, we will repair or replace your Ring within this time once it has been returned and inspected by one of our engineers. 

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